Case study
Property management SaaS for a US-based SMB
-f71f245a8aca1578eca36cde50c8685f.webp)
Property management software enables swift and efficient operations with various real estate assets, whether they are residential properties, commercial spaces, or event venues. Erbis has recently developed short-term rental management software for a USA-based client. What follows are the details of the development process and a glimpse into the business outcome.
01.Challenge
Our client, a property management startup from Colorado Springs, saw their mission as providing upgraded user experience to hosts and renters. After listing their own home on Airbnb, they realized that property owners face many challenges associated with property publishing and maintenance. For example, they must take high-resolution photos, communicate with renters, organize cleaning, and ensure timely access to the property. All this takes a lot of time and effort, but our client believed the process should be simpler.
With this in mind, they created a property management service, Hoste. This was to help hosts with managing their properties, allowing property owners to receive passive income without investing too much time.
The initial version of the software was implemented on the no-code Salesforce platform. However, due to various performance and functionality issues, the client decided to completely rewrite it using cutting-edge technologies. They turned to Erbis to implement property management SaaS with an excellent user experience.
02.Pre-development stage
We began the project by carefully reviewing the project documentation, conducting functionality tests, and documenting the client's specific requirements. Furthermore, we thoroughly examined the existing IT infrastructure and technologies employed to shape our approach to project implementation.
During the pre-development phase, we provided the client with a detailed roadmap, a breakdown of features, and technical justifications outlining the rationale behind the implementation of each function. This ensured a clear and well-defined plan for the project's progress and development.
In collaboration with the client, we held regular discussions to align our vision and gather valuable insights. This collaborative approach allowed us to incorporate the client's input effectively, ensuring that the final solution met their expectations while adhering to industry best practices.
03.Development flow
-5129669838884e2a4482e96ace1f53c3.webp)
Erbis worked on the project for one year, and the collaboration is ongoing.
The team consisted of three full-stack developers and a tech lead.
During the course of development, we implemented fundamental building blocks and key modules that handle the core logic and operations of the software. We also set up data structures and key features that enable the software to perform its primary functions.
Throughout the development process, we followed the established Scrum framework, enabling us to effectively track work progress through iterative two-week cycles. Additionally, we maintained regular meetings with the client to provide comprehensive updates on completed tasks, upcoming plans, encountered challenges, and our proposed solutions to address them.
04.Tech stack
- NodeJS
- PostgreSQL
- React
- Google Cloud
- Docker
05.End product
In less than a year, we developed a full-fledged property management SaaS that allows customers to generate income by providing high-quality hospitality services to guests.
The product offers a user-friendly client portal, enabling customers to easily onboard and access essential property management services. During the registration process, the system asks the user a few simple questions. Based on their responses, it provides tailored service options and flexible pricing models to meet their specific needs.
-5e96a57db2aead7553c7403a6b17f150.webp)
The users can benefit from such services as:
Digital marketing. This includes taking professional photos and videos and posting them on reputable property renting platforms.
Accounting and taxation. Hoste representatives apply for a sales tax license on the users' behalf, provide detailed monthly accounting statements, and handle other tax-related activities associated with short-term property rental.
Housekeeping. Users can benefit from high-quality cleaning and laundry services, ensuring their property is rented flawlessly.
-6bba28179a7cb3877c15178bb4a65e71.webp)
Guest relations. Hoste takes care of all guest communications, seamlessly managing everything from the initial booking process to check-in, check-out, and even post-stay follow-ups.
06. Business outcome
Since the introduction of the new client portal, the client has experienced remarkable results, including
- expanded customer base
- improved user experience
- enhanced system performance
- zero downtime
- boost in income
These outstanding outcomes validate the successful implementation of the portal, demonstrating its significant positive impact on the client's business.
07.Looking to develop a property management SaaS?
The property management software market is experiencing rapid growth, with businesses of all sizes and sectors recognizing the immense value of highly technological proptech solutions. By embracing a tailored property management SaaS, you can streamline your operations, optimize efficiency, and stay ahead in the competitive market.
At Erbis, we have 11 years of experience in developing custom software solutions and a proven track record of delivering cutting-edge proptech products. If you're seeking a reliable technology partner to launch your proptech project, look no further. Contact us today to discuss your idea, and let us help you bring your vision to life.